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Terms and Conditions

Effective Date: July 11, 2025

Last Updated: July 11, 2025

Our Services

The Home Ponics provides access to hydroponic-related information, products, and services intended only for users who comply with applicable local laws. If you’re accessing our platform from outside India, you’re solely responsible for ensuring local compliance.

Intellectual Property

All content, designs, software, and media you see on our website—whether it’s images, text, graphics, or logos—belong to The Home Ponics or its partners. You’re allowed to view, download, or print content for personal and non-commercial use only. Any unauthorised commercial use is strictly prohibited.

Your Responsibilities

When you interact with our platform, you agree that:
– All information you provide is accurate and current.
– You’re at least 13 years old or have parental permission if under that age.
– You won’t misuse the platform or break any laws using it.

User Accounts

If you register for an account, you’re responsible for keeping your password confidential. We may suspend or reclaim usernames that are deemed inappropriate or misleading.

Products & Descriptions

We aim to display product information as accurately as possible, but we can’t guarantee that colors, specifications, or availability will be 100% accurate across all devices. Product availability and prices can change at any time without notice.

Payments

We accept secure payments through UPI, credit cards, and digital wallets. By placing an order, you agree to provide accurate payment information and authorise us to charge your account accordingly.

We take immense pleasure to announce that we have implemented a new payment gateway ‘Razorpay’ on our website for online fees collection and other charges for giving a better
payment experience to the parents and also to improve the success rates of transactions.
Founded by IIT Roorkee alumni, Razorpay is backed by Tiger Global Management and
Mastercard.
Quick Facts:
 Headquartered in Bangalore, India
 Products used by over 70,000 registered organizations in India
 Processing over 1 Lakh digital transactions every month
 PCI DSS Level 1 Compliant for safe and secure transactions
 24 X 7 Support provided via Chat, Email and Phone
 Recognized and Awarded by Industry bodies such as Nasscom , Pymnts.com, IAMAI
(Best Digital Payment Facilitator – 2017), Indian Express (Best Software Product of the
Year – 2017) etc.
Razorpay is India’s first converged payments solution and helps businesses accept, process and
disburse digital payments with ease. Razorpay Payment Gateway enables its customers to
accept digital payments from 100+ payment methods including Debit & Credit Cards(Visa,
Mastercard, Rupay),UPI (BHIM, Google Tez, Axis Bank, ICICI Bank etc) and Netbanking (59+
Banks)
Razorpay products are being used by businesses such as IRCTC, RKCL, Govt. of Rajasthan,
Goibibo, Yatra, Zomato,DSP Blackrock, Pizza Hut, ClearTax, Zerodha and Quikr.

Highlights of Razorpay payment gateway:
 You will now be able to make payments across different account heads in a single
transaction. Ie., if you want to make a payment for Tuition fees and Transport fees, you
can now make that in a single transaction instead of 2 transactions.
 Multiple payment options: You can now pay through the following payment options :
a. Net banking – Flat rate of INR 15 for any transaction amount.
b. Credit card – Master/Visa credit cards. Transaction charge is 1.2% of the
transaction amount
c. Debit card – Transaction charge is Nil upto INR 2000 and 0.95% for amount
greater than 2000
d. UPI – 0.95% of the transaction amount
e. Wallet – PayTM, PayZapp, Ola Money, Freecharge, SBI Buddy etc. – Transaction
charge is 2%

f. NOTE: GST of 18% will be charged on the transaction charges (Not on the
transaction amount)
 Ease of use: Razorpay does not have page redirection. Everything is handled in a popup
and you never leave the site. You will still be redirected to your bank page for
authentication / OTP validation. No redirection to the payment gateway page.

List of banks live with Razorpay:
Allahabad Bank Andhra Bank
Axis Bank Bank of Bahrein and Kuwait
Bank of Baroda – Corporate Banking Bank of Baroda – Retail Banking
Bank of India Bank of Maharashtra
Canara Bank Catholic Syrian Bank
Central Bank of India City Union Bank
Corporation Bank Cosmos Co-operative Bank
DCB Bank Dena Bank
Deutsche Bank Development bank of Singapore
Dhanalaxmi Bank Federal Bank
HDFC Bank ICICI Bank
IDBI Bank IDFC
Indian Bank Indian Overseas Bank
Indusind Bank Jammu and Kashmir Bank
JanathaSahakari Bank Karnataka Bank
KarurVysya Bank Kotak Mahindra Bank
Laxmi Vilas Bank Oriental Bank of Commerce
Punjab National Bank RBL Bank
Saraswat Co-operative Bank Shamroa Vithal Co-operative Bank
South Indian Bank Standard Chartered Bank
State bank of Bikaner and Jaipur State bank of Hyderabad
State bank of India State bank of Mysore
State bank of Patiala State bank of Travancore
Syndicate Bank Tamilnadu Mercantile Bank
Uco Bank Union Bank of India
United Bank of India Vijaya Bank
Yes Bank

Returns & Refunds

Refer to our Return Policy [link] for details on how refunds and exchanges are handled.

Software Licensing

If you use any software, system or equipment from our site, it’s provided as-is, and your rights are limited to non-commercial, lawful use in connection with our services.

What Not to Do

You may not:
– Use bots or scripts to interact with the site.
– Post harmful, illegal, or offensive content.
– Copy or resell our platform’s content.
– Impersonate others or misuse our communication tools.

Contributions

By posting content on our platform (like reviews or comments), you grant us permission to use and display it publicly. You must own the rights to anything you submit, and you’re responsible for its legality.

Review Guidelines

Reviews should be respectful, truthful, and based on your own experience. We reserve the right to remove reviews that are offensive, false, or violate our standards.

Social Media Integration

If you connect third-party accounts (like Google or Facebook) to The Home Ponics, you authorise us to access your account info as permitted by those platforms.

External Links

We may link to third-party websites, but we aren’t responsible for their content or privacy practices. Please review their terms if you interact with them.

Modifications and Availability

We reserve the right to update or suspend our platform and content at any time, without notice. We don’t guarantee that services will be available 24/7.

Legal Stuff

This agreement is governed by the laws of India, and any disputes will be handled in Indian courts.

Limitation of Liability

We are not liable for any damages, losses, or issues that arise from using our services, including technical failures, product inaccuracies, or third-party interference.

TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

We reserve the right to account suspension upon customer misbehaviour or derogatory remarks of any kind or fashion. 

Contact Us

If you have any questions or complaints about these terms, you can reach us at:
📧 contact@thehomeponics.com